Privacy Policy
CitiHome at Victory Suites (“CitiHome”, “we”, “our” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website.
By using this website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect and process the following information:
Mailing List Sign Up
If you choose to subscribe to our mailing list, we may collect:
Your email address
This information is used to send occasional updates, news, promotions or marketing communications related to CitiHome.
You may unsubscribe from these communications at any time using the unsubscribe link included within emails.
Website Analytics
Our website uses Google Analytics to help us understand how visitors interact with the site and improve the user experience.
Google Analytics may collect information such as:
- Pages visited
- Time spent on the website
- Browser and device information
- Approximate geographic location
- Referring websites
This information is collected anonymously and is used for website performance and reporting purposes. For more information about how Google processes data, please visit: https://policies.google.com/privacy
Third-Party Booking Engine
Our website may contain links to a third-party booking engine used to manage accommodation reservations.
When you proceed to make a booking, you may be redirected to an external platform operated by a third party. Any personal information submitted during the booking process will be processed in accordance with that provider’s own privacy policy and terms.
We recommend reviewing the privacy policies of any third-party services before providing personal information.
Cookies
This website may use cookies and similar technologies to enhance user experience, analyse website traffic and improve functionality.
You may choose to disable cookies through your browser settings, although some parts of the website may not function correctly as a result.
How We Use Your Information
We may use your information to:
- Provide and improve our website
- Respond to enquiries
- Send marketing communications if you have subscribed
- Monitor website performance and visitor activity
- Maintain website security
Data Protection
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on applicable data protection laws, you may have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Withdraw consent for marketing communications
- Request restriction of processing
- Lodge a complaint with a relevant data protection authority
To exercise any of these rights, please contact us using the details provided below.
External Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices or policies of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us through the contact details provided on our website.